View questions and answers ![\"Copy](\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\")
<\/a><\/h2>\n\n\n\n- The Questions analysis contains the results for the Screening question and main questions. Select which questionnaire you want to view in the tabs in the top part of the screen.<\/li>\n\n\n\n
- By default, all questions in the survey are displayed at once. You can choose to display one question at a time by selecting it in the question selection dropdown list.<\/li>\n\n\n\n
- You can also move between questions by pressing the arrow buttons on either side of the question selection dropdown list.<\/li>\n\n\n\n
- Each question displays its order, type, text and answers, along with the number of respondents who gave that answer (total and percentage)<\/li>\n<\/ul>\n\n\n
Net Promoter Score <\/a><\/h2>\n\n\n\n- If a question is a Net Promoter Score question, besides a bar chart of scores, you’ll also find additional stats:<\/li>\n\n\n\n
- Answers are split into three groups based on the score. Each group provides a number of respondents and a percentage:\n
\n- Promoters<\/b>\u00a0<\/span>– Score 9-10 – Users who are happy with using your website\/service\/etc. and spread the word to others.<\/li>\n\n\n\n
- Passives<\/b>\u00a0<\/span>– Score 7-8 – Users who are content but have their reserves. Fix what ails them to decrease the chance of their defecting to competition.<\/li>\n\n\n\n
- Detractors<\/b>\u00a0<\/span>– Score 6 and lower – Unhappy users who may spread negative word of mouth. Pay close attention to what they have to say.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Net Promoter Score<\/b>\u00a0<\/span>– The final score is calculated as the percentage of promoters minus the percentage of detractors. Its value is a number between -100 (if all respondents are detractors) and 100 (if all respondents are promoters). The higher the value, the better.<\/li>\n<\/ul>\n\n\n
Group free-text answers <\/a><\/h2>\n\n\n\n- With free-text questions, you can turn on\u00a0<\/span>Group similar answers\u00a0<\/span><\/b>to consider similar answers as the same answer (this resolves issues with uppercase\/lowercase and typos automatically, e.g. ‘bank’, ‘Bank’ and ‘bamnk’ get grouped together)<\/li>\n\n\n\n
- Set the\u00a0<\/span>Degree of similarity\u00a0<\/span><\/b>to adjust how similar two answers have to be in order to be considered as the same answer<\/li>\n\n\n\n
- The higher the Degree of similarity, the stricter the grouping will be (the Degree of similarity is used as a bottom threshold on\u00a0<\/span>Dice’s Coefficient<\/a>\u00a0<\/span>within the group)<\/li>\n\n\n\n
- Under the ellipsis button, turn off\u00a0<\/span>Set Degree of similarity value as global\u00a0<\/span><\/b>to set the Degree of similarity for each question individually<\/li>\n<\/ul>\n\n\n
Hide unused answers <\/a><\/h2>\n\n\nUnder the ellipsis button, turn on\u00a0<\/span>Hide answers with no responses\u00a0<\/span><\/b>to hide those answers in multiple-option questions that no respondents picked from the analysis.<\/p>\n\n\nGet a PDF Export of the Questions Analysis <\/a><\/h2>\n\n\nYou can create a PDF report of all the information listed above, exactly like you can see it in the web interface. To create an export, click\u00a0<\/span>PDF Export<\/b>\u00a0<\/span>in the upper right corner of the tab contents.<\/p>\n\n\n\nIf you wish to create a report using more than one section of your study’s results, go to the\u00a0<\/span>Export tab<\/a><\/p>\n\n\nSkip Logic <\/a><\/h2>\n\n\nIf you have Skip Logic enabled in your questionnaire you will be able to see the selected outcome for each available option in the results. The possible outcomes include:<\/p>\n\n\n\n
\n- Skipping to a question – this can be any other question in the questionnaire. It will be denoted using a link, which takes you to the results of that specific question after clicking on it.<\/li>\n\n\n\n
- QUESTIONNAIRE END – selecting this option will immediately end the questionnaire for the participant. This can mean the end of the study as a whole or moving on to the tasks in the main body of the study.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
In this help, we’ll discuss how to use the Questions analysis to: Under the ellipsis button, turn on\u00a0Hide answers with no responses\u00a0to hide those answers in multiple-option questions that no respondents picked from the analysis. You can create a PDF report of all the information listed above, exactly like you can see it in the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2006,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2069","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/comments?post=2069"}],"version-history":[{"count":4,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069\/revisions"}],"predecessor-version":[{"id":2651,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069\/revisions\/2651"}],"up":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2006"}],"wp:attachment":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/media?parent=2069"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/categories?post=2069"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/tags?post=2069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Net Promoter Score <\/a><\/h2>\n\n\n\n- If a question is a Net Promoter Score question, besides a bar chart of scores, you’ll also find additional stats:<\/li>\n\n\n\n
- Answers are split into three groups based on the score. Each group provides a number of respondents and a percentage:\n
\n- Promoters<\/b>\u00a0<\/span>– Score 9-10 – Users who are happy with using your website\/service\/etc. and spread the word to others.<\/li>\n\n\n\n
- Passives<\/b>\u00a0<\/span>– Score 7-8 – Users who are content but have their reserves. Fix what ails them to decrease the chance of their defecting to competition.<\/li>\n\n\n\n
- Detractors<\/b>\u00a0<\/span>– Score 6 and lower – Unhappy users who may spread negative word of mouth. Pay close attention to what they have to say.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Net Promoter Score<\/b>\u00a0<\/span>– The final score is calculated as the percentage of promoters minus the percentage of detractors. Its value is a number between -100 (if all respondents are detractors) and 100 (if all respondents are promoters). The higher the value, the better.<\/li>\n<\/ul>\n\n\n
Group free-text answers <\/a><\/h2>\n\n\n\n- With free-text questions, you can turn on\u00a0<\/span>Group similar answers\u00a0<\/span><\/b>to consider similar answers as the same answer (this resolves issues with uppercase\/lowercase and typos automatically, e.g. ‘bank’, ‘Bank’ and ‘bamnk’ get grouped together)<\/li>\n\n\n\n
- Set the\u00a0<\/span>Degree of similarity\u00a0<\/span><\/b>to adjust how similar two answers have to be in order to be considered as the same answer<\/li>\n\n\n\n
- The higher the Degree of similarity, the stricter the grouping will be (the Degree of similarity is used as a bottom threshold on\u00a0<\/span>Dice’s Coefficient<\/a>\u00a0<\/span>within the group)<\/li>\n\n\n\n
- Under the ellipsis button, turn off\u00a0<\/span>Set Degree of similarity value as global\u00a0<\/span><\/b>to set the Degree of similarity for each question individually<\/li>\n<\/ul>\n\n\n
Hide unused answers <\/a><\/h2>\n\n\nUnder the ellipsis button, turn on\u00a0<\/span>Hide answers with no responses\u00a0<\/span><\/b>to hide those answers in multiple-option questions that no respondents picked from the analysis.<\/p>\n\n\nGet a PDF Export of the Questions Analysis <\/a><\/h2>\n\n\nYou can create a PDF report of all the information listed above, exactly like you can see it in the web interface. To create an export, click\u00a0<\/span>PDF Export<\/b>\u00a0<\/span>in the upper right corner of the tab contents.<\/p>\n\n\n\nIf you wish to create a report using more than one section of your study’s results, go to the\u00a0<\/span>Export tab<\/a><\/p>\n\n\nSkip Logic <\/a><\/h2>\n\n\nIf you have Skip Logic enabled in your questionnaire you will be able to see the selected outcome for each available option in the results. The possible outcomes include:<\/p>\n\n\n\n
\n- Skipping to a question – this can be any other question in the questionnaire. It will be denoted using a link, which takes you to the results of that specific question after clicking on it.<\/li>\n\n\n\n
- QUESTIONNAIRE END – selecting this option will immediately end the questionnaire for the participant. This can mean the end of the study as a whole or moving on to the tasks in the main body of the study.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
In this help, we’ll discuss how to use the Questions analysis to: Under the ellipsis button, turn on\u00a0Hide answers with no responses\u00a0to hide those answers in multiple-option questions that no respondents picked from the analysis. You can create a PDF report of all the information listed above, exactly like you can see it in the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2006,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2069","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/comments?post=2069"}],"version-history":[{"count":4,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069\/revisions"}],"predecessor-version":[{"id":2651,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069\/revisions\/2651"}],"up":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2006"}],"wp:attachment":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/media?parent=2069"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/categories?post=2069"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/tags?post=2069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- \n
- Promoters<\/b>\u00a0<\/span>– Score 9-10 – Users who are happy with using your website\/service\/etc. and spread the word to others.<\/li>\n\n\n\n
- Passives<\/b>\u00a0<\/span>– Score 7-8 – Users who are content but have their reserves. Fix what ails them to decrease the chance of their defecting to competition.<\/li>\n\n\n\n
- Detractors<\/b>\u00a0<\/span>– Score 6 and lower – Unhappy users who may spread negative word of mouth. Pay close attention to what they have to say.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Net Promoter Score<\/b>\u00a0<\/span>– The final score is calculated as the percentage of promoters minus the percentage of detractors. Its value is a number between -100 (if all respondents are detractors) and 100 (if all respondents are promoters). The higher the value, the better.<\/li>\n<\/ul>\n\n\n
Group free-text answers
<\/a><\/h2>\n\n\n- \n
- With free-text questions, you can turn on\u00a0<\/span>Group similar answers\u00a0<\/span><\/b>to consider similar answers as the same answer (this resolves issues with uppercase\/lowercase and typos automatically, e.g. ‘bank’, ‘Bank’ and ‘bamnk’ get grouped together)<\/li>\n\n\n\n
- Set the\u00a0<\/span>Degree of similarity\u00a0<\/span><\/b>to adjust how similar two answers have to be in order to be considered as the same answer<\/li>\n\n\n\n
- The higher the Degree of similarity, the stricter the grouping will be (the Degree of similarity is used as a bottom threshold on\u00a0<\/span>Dice’s Coefficient<\/a>\u00a0<\/span>within the group)<\/li>\n\n\n\n
- Under the ellipsis button, turn off\u00a0<\/span>Set Degree of similarity value as global\u00a0<\/span><\/b>to set the Degree of similarity for each question individually<\/li>\n<\/ul>\n\n\n
Hide unused answers
<\/a><\/h2>\n\n\nUnder the ellipsis button, turn on\u00a0<\/span>Hide answers with no responses\u00a0<\/span><\/b>to hide those answers in multiple-option questions that no respondents picked from the analysis.<\/p>\n\n\n
Get a PDF Export of the Questions Analysis
<\/a><\/h2>\n\n\nYou can create a PDF report of all the information listed above, exactly like you can see it in the web interface. To create an export, click\u00a0<\/span>PDF Export<\/b>\u00a0<\/span>in the upper right corner of the tab contents.<\/p>\n\n\n\n
If you wish to create a report using more than one section of your study’s results, go to the\u00a0<\/span>Export tab<\/a><\/p>\n\n\n
Skip Logic
<\/a><\/h2>\n\n\nIf you have Skip Logic enabled in your questionnaire you will be able to see the selected outcome for each available option in the results. The possible outcomes include:<\/p>\n\n\n\n
- \n
- Skipping to a question – this can be any other question in the questionnaire. It will be denoted using a link, which takes you to the results of that specific question after clicking on it.<\/li>\n\n\n\n
- QUESTIONNAIRE END – selecting this option will immediately end the questionnaire for the participant. This can mean the end of the study as a whole or moving on to the tasks in the main body of the study.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
In this help, we’ll discuss how to use the Questions analysis to: Under the ellipsis button, turn on\u00a0Hide answers with no responses\u00a0to hide those answers in multiple-option questions that no respondents picked from the analysis. You can create a PDF report of all the information listed above, exactly like you can see it in the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2006,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2069","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/comments?post=2069"}],"version-history":[{"count":4,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069\/revisions"}],"predecessor-version":[{"id":2651,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2069\/revisions\/2651"}],"up":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2006"}],"wp:attachment":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/media?parent=2069"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/categories?post=2069"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/tags?post=2069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Set the\u00a0<\/span>Degree of similarity\u00a0<\/span><\/b>to adjust how similar two answers have to be in order to be considered as the same answer<\/li>\n\n\n\n
- Passives<\/b>\u00a0<\/span>– Score 7-8 – Users who are content but have their reserves. Fix what ails them to decrease the chance of their defecting to competition.<\/li>\n\n\n\n