Create tasks for your respondents to fulfill ![\"Copy](\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\")
<\/a><\/h2>\n\n\n\n- The tasks that you create should represent specific use cases of your website or app<\/li>\n\n\n\n
- To write a task, simply open a task and fill in the task text<\/li>\n\n\n\n
- Set the <\/span>Start URL <\/span><\/b>– the URL of the initial screen for this task<\/li>\n\n\n\n
- Set the <\/span>End URL <\/span><\/b>– the task is considered successfuly fulfilled if the respondent ends the task on this exact URL<\/li>\n\n\n\n
- Set the length of the <\/span>optimal respondent’s path<\/b> <\/span>for the <\/span>lostness metric<\/b> <\/span>– This setting is optional. Look at the section below this one for more instruction on how the lostness metric works and how you can set it up.<\/li>\n\n\n\n
- To insert more tasks into the Website Testing study, click <\/span>Add task<\/b><\/li>\n\n\n\n
- By default, respondents can’t skip tasks. You can enable them to skip tasks by checking <\/span>Allow respondents to skip tasks<\/b><\/li>\n<\/ul>\n\n\n\n \n
![\"Write](\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/05\/1-105.png\")
\n \n \n Write your tasks<\/h4>\n
Each task needs some text to be given to the respondent as an assignment, a starting URL and an ending URL.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nSet up calculation of the Lostness metric <\/a><\/h2>\n\n\nThe Lostness metric <\/span>measures the effectiveness of navigation on your website<\/b>. It tells you how lost respondents get when they use your website (when they solve your tasks). It’s based on the difference between the number of pages visited by the user and the minimum number of pages (the optimal path) that need to be visited to solve the task.<\/p>\n\n\n\nYou can set up the length of the optimal path for each task here. This setting is fully optional, however setting it properly will lead to lostness being calculated more accurately. If you don’t set the length of the optimal path, the shortest path found in task recordings will be used to calculate lostness automatically. In practice, this means that the path of all respondents might not be compared to the actual optimal path, but rather the path of the respondent who traversed the least pages (who may or may not have also been lost).<\/p>\n\n\n\n
Enter the minimum number of pages from the start URL to the success URL (start and success pages included). Here are some examples:<\/p>\n\n\n\n
\n- If the <\/span>start and end URL are the same<\/b> <\/span>(the task can be solved on one page) the optimal path is <\/span>1<\/b><\/li>\n\n\n\n
- If a <\/span>link can take you directly from the start URL to end URL<\/b> <\/span>the optimal path is <\/span>2<\/b><\/li>\n\n\n\n
- If the optimal way to solve a shopping task is to buy a product on the <\/span>homepage (start URL – page 1)<\/b>, go to the <\/span>shopping cart (page 2)<\/b> <\/span>and click Checkout which leads to the <\/span>order confirmation (end URL – page 3)<\/b> <\/span>the optimal path is <\/span>3<\/b><\/li>\n<\/ul>\n\n\n\n
Since you will become unable to save changes to the optimal path once you launched your study, we recommend setting the length of the optimal path for your tasks even if you’re currently unsure if you’re going to make use of Lostness or not.<\/p>\n\n\n
Adjust the order and number of tasks that the respondents see <\/a><\/h2>\n\n\n\n- Unless the order of tasks is randomized, the respondents solve tasks in the order they’re listed in<\/li>\n\n\n\n
- To move a task up or down on the list, simply drag-and-drop it to the desired destination. Alternatively, use the <\/span>Move up\/down <\/span><\/b>buttons under the ellipsis button<\/li>\n\n\n\n
- To show the tasks to respondents in different order, select <\/span>Randomize task order<\/b><\/li>\n\n\n\n
- To keep the first task static (e.g. to use it as an example), check <\/span>Don’t randomize the first task<\/b><\/li>\n\n\n\n
- If the order of tasks is randomized, by changing <\/span>Number of tasks to show to a respondent <\/span><\/b>, you can show every respondent only a certain number of tasks from the total number of tasks available<\/li>\n<\/ul>\n\n\n\n \n
![\"Edit](\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/05\/2-82.png\")
\n \n \n Edit task options<\/h4>\n
Here, you can customize how respondents interact with tasks – whether respondents can skip tasks and whether the order of tasks should be randomized.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nCreate post-task questionnaires <\/a><\/h2>\n\n\n\n- Aside from the surveys in the <\/span>Questionnaire tab<\/a>, you can also ask questions immediately after each task<\/li>\n\n\n\n
- This is recommended for gathering immediate feedback to prevent important information about solving individual tasks being mixed up of forgotten<\/li>\n\n\n\n
- Question creation works the same as in the <\/span>Questionnaire tab<\/a><\/li>\n<\/ul>\n\n\n\n \n
![\"Accompany](\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/05\/3-54.png\")
\n \n \n Accompany your tasks with a survey<\/h4>\n
Ask your respondents additional questions after they complete a task.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nImport and export your tasks in a CSV file <\/a><\/h2>\n\n\nAbove the task editor, there is an option to import and export tasks stored in a .CSV file. Use this option to easily reuse your tasks between Website Testing studies, or if you want, to bring in tasks that have been created somewhere other than in UXtweak.<\/p>\n\n\n\n
Use UTF-8 encoded CSV files to ensure that the import works correctly. The simplest way to <\/span>save your imported file with UTF-8 encoding is to edit it through Google Sheets<\/a> <\/span>(click the link for more instructions). To get a UTF-8 encoded file when saving your file in Excel, go to File -> Save As and select CSV UTF-8 before you click Save.<\/p>\n\n\n\n
\n Write your tasks<\/h4>\n
Each task needs some text to be given to the respondent as an assignment, a starting URL and an ending URL.<\/p>\n <\/div>\n
Set up calculation of the Lostness metric <\/a><\/h2>\n\n\nThe Lostness metric <\/span>measures the effectiveness of navigation on your website<\/b>. It tells you how lost respondents get when they use your website (when they solve your tasks). It’s based on the difference between the number of pages visited by the user and the minimum number of pages (the optimal path) that need to be visited to solve the task.<\/p>\n\n\n\nYou can set up the length of the optimal path for each task here. This setting is fully optional, however setting it properly will lead to lostness being calculated more accurately. If you don’t set the length of the optimal path, the shortest path found in task recordings will be used to calculate lostness automatically. In practice, this means that the path of all respondents might not be compared to the actual optimal path, but rather the path of the respondent who traversed the least pages (who may or may not have also been lost).<\/p>\n\n\n\n
Enter the minimum number of pages from the start URL to the success URL (start and success pages included). Here are some examples:<\/p>\n\n\n\n
\n- If the <\/span>start and end URL are the same<\/b> <\/span>(the task can be solved on one page) the optimal path is <\/span>1<\/b><\/li>\n\n\n\n
- If a <\/span>link can take you directly from the start URL to end URL<\/b> <\/span>the optimal path is <\/span>2<\/b><\/li>\n\n\n\n
- If the optimal way to solve a shopping task is to buy a product on the <\/span>homepage (start URL – page 1)<\/b>, go to the <\/span>shopping cart (page 2)<\/b> <\/span>and click Checkout which leads to the <\/span>order confirmation (end URL – page 3)<\/b> <\/span>the optimal path is <\/span>3<\/b><\/li>\n<\/ul>\n\n\n\n
Since you will become unable to save changes to the optimal path once you launched your study, we recommend setting the length of the optimal path for your tasks even if you’re currently unsure if you’re going to make use of Lostness or not.<\/p>\n\n\n
Adjust the order and number of tasks that the respondents see <\/a><\/h2>\n\n\n\n- Unless the order of tasks is randomized, the respondents solve tasks in the order they’re listed in<\/li>\n\n\n\n
- To move a task up or down on the list, simply drag-and-drop it to the desired destination. Alternatively, use the <\/span>Move up\/down <\/span><\/b>buttons under the ellipsis button<\/li>\n\n\n\n
- To show the tasks to respondents in different order, select <\/span>Randomize task order<\/b><\/li>\n\n\n\n
- To keep the first task static (e.g. to use it as an example), check <\/span>Don’t randomize the first task<\/b><\/li>\n\n\n\n
- If the order of tasks is randomized, by changing <\/span>Number of tasks to show to a respondent <\/span><\/b>, you can show every respondent only a certain number of tasks from the total number of tasks available<\/li>\n<\/ul>\n\n\n\n \n \n \n \n
Edit task options<\/h4>\n
Here, you can customize how respondents interact with tasks – whether respondents can skip tasks and whether the order of tasks should be randomized.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nCreate post-task questionnaires <\/a><\/h2>\n\n\n\n- Aside from the surveys in the <\/span>Questionnaire tab<\/a>, you can also ask questions immediately after each task<\/li>\n\n\n\n
- This is recommended for gathering immediate feedback to prevent important information about solving individual tasks being mixed up of forgotten<\/li>\n\n\n\n
- Question creation works the same as in the <\/span>Questionnaire tab<\/a><\/li>\n<\/ul>\n\n\n\n \n \n \n \n
Accompany your tasks with a survey<\/h4>\n
Ask your respondents additional questions after they complete a task.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nImport and export your tasks in a CSV file <\/a><\/h2>\n\n\nAbove the task editor, there is an option to import and export tasks stored in a .CSV file. Use this option to easily reuse your tasks between Website Testing studies, or if you want, to bring in tasks that have been created somewhere other than in UXtweak.<\/p>\n\n\n\n
Use UTF-8 encoded CSV files to ensure that the import works correctly. The simplest way to <\/span>save your imported file with UTF-8 encoding is to edit it through Google Sheets<\/a> <\/span>(click the link for more instructions). To get a UTF-8 encoded file when saving your file in Excel, go to File -> Save As and select CSV UTF-8 before you click Save.<\/p>\n\n\n\n
You can set up the length of the optimal path for each task here. This setting is fully optional, however setting it properly will lead to lostness being calculated more accurately. If you don’t set the length of the optimal path, the shortest path found in task recordings will be used to calculate lostness automatically. In practice, this means that the path of all respondents might not be compared to the actual optimal path, but rather the path of the respondent who traversed the least pages (who may or may not have also been lost).<\/p>\n\n\n\n
Enter the minimum number of pages from the start URL to the success URL (start and success pages included). Here are some examples:<\/p>\n\n\n\n
- \n
- If the <\/span>start and end URL are the same<\/b> <\/span>(the task can be solved on one page) the optimal path is <\/span>1<\/b><\/li>\n\n\n\n
- If a <\/span>link can take you directly from the start URL to end URL<\/b> <\/span>the optimal path is <\/span>2<\/b><\/li>\n\n\n\n
- If the optimal way to solve a shopping task is to buy a product on the <\/span>homepage (start URL – page 1)<\/b>, go to the <\/span>shopping cart (page 2)<\/b> <\/span>and click Checkout which leads to the <\/span>order confirmation (end URL – page 3)<\/b> <\/span>the optimal path is <\/span>3<\/b><\/li>\n<\/ul>\n\n\n\n
Since you will become unable to save changes to the optimal path once you launched your study, we recommend setting the length of the optimal path for your tasks even if you’re currently unsure if you’re going to make use of Lostness or not.<\/p>\n\n\n
Adjust the order and number of tasks that the respondents see
<\/a><\/h2>\n\n\n- \n
- Unless the order of tasks is randomized, the respondents solve tasks in the order they’re listed in<\/li>\n\n\n\n
- To move a task up or down on the list, simply drag-and-drop it to the desired destination. Alternatively, use the <\/span>Move up\/down <\/span><\/b>buttons under the ellipsis button<\/li>\n\n\n\n
- To show the tasks to respondents in different order, select <\/span>Randomize task order<\/b><\/li>\n\n\n\n
- To keep the first task static (e.g. to use it as an example), check <\/span>Don’t randomize the first task<\/b><\/li>\n\n\n\n
- If the order of tasks is randomized, by changing <\/span>Number of tasks to show to a respondent <\/span><\/b>, you can show every respondent only a certain number of tasks from the total number of tasks available<\/li>\n<\/ul>\n\n\n\n
\n\n \n\nEdit task options<\/h4>\n
Here, you can customize how respondents interact with tasks – whether respondents can skip tasks and whether the order of tasks should be randomized.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nCreate post-task questionnaires
<\/a><\/h2>\n\n\n- \n
- Aside from the surveys in the <\/span>Questionnaire tab<\/a>, you can also ask questions immediately after each task<\/li>\n\n\n\n
- This is recommended for gathering immediate feedback to prevent important information about solving individual tasks being mixed up of forgotten<\/li>\n\n\n\n
- Question creation works the same as in the <\/span>Questionnaire tab<\/a><\/li>\n<\/ul>\n\n\n\n
\n\n \n\nAccompany your tasks with a survey<\/h4>\n
Ask your respondents additional questions after they complete a task.<\/p>\n <\/div>\n
\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\nImport and export your tasks in a CSV file
<\/a><\/h2>\n\n\nAbove the task editor, there is an option to import and export tasks stored in a .CSV file. Use this option to easily reuse your tasks between Website Testing studies, or if you want, to bring in tasks that have been created somewhere other than in UXtweak.<\/p>\n\n\n\n
Use UTF-8 encoded CSV files to ensure that the import works correctly. The simplest way to <\/span>save your imported file with UTF-8 encoding is to edit it through Google Sheets<\/a> <\/span>(click the link for more instructions). To get a UTF-8 encoded file when saving your file in Excel, go to File -> Save As and select CSV UTF-8 before you click Save.<\/p>\n\n\n\n
- To show the tasks to respondents in different order, select <\/span>Randomize task order<\/b><\/li>\n\n\n\n
- If a <\/span>link can take you directly from the start URL to end URL<\/b> <\/span>the optimal path is <\/span>2<\/b><\/li>\n\n\n\n