{"id":2501,"date":"2025-05-20T13:24:40","date_gmt":"2025-05-20T13:24:40","guid":{"rendered":"http:\/\/localhost:8091\/how-do-i-interpret-the-results-of-a-website-testing-study\/how-do-i-use-the-overview-tab-in-website-testing-results\/"},"modified":"2025-06-30T12:53:53","modified_gmt":"2025-06-30T12:53:53","slug":"tab-overview","status":"publish","type":"page","link":"https:\/\/www.uxtweak.com\/help\/website-testing-results\/tab-overview\/","title":{"rendered":"How do I use the Overview tab in Website Testing results?"},"content":{"rendered":"\n<p class=\"text-block\">In this help, we&#8217;ll explain the information found in the Overview tab.<\/p>\n\n\n<h2 id=\"summary\" class=\"heading-block\" tabindex=\"0\">Summary<a class=\"copy-link\" title=\"Copy link\" data-id=\"summary\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>The donut chart tells you how many respondents participated and how many actually completed the study<\/li>\n\n\n\n<li>The numbers of respondents who were screened out or abandoned the study are also displayed below<\/li>\n\n\n\n<li>Created on is the date when the study draft was first made<\/li>\n\n\n\n<li>Launched on is when data started being collected<\/li>\n<\/ul>\n\n\n<h2 id=\"time-taken\" class=\"heading-block\" tabindex=\"0\">Time Taken<a class=\"copy-link\" title=\"Copy link\" data-id=\"time-taken\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>A breakdown of how long it takes people to complete your study<\/li>\n\n\n\n<li>The candlestick chart displays the time range in which respondents completed your study<\/li>\n\n\n\n<li>The bar illustrates the upper and lower quartiles with the line inside marking the median value<\/li>\n\n\n\n<li>T-shaped &#8216;wicks&#8217; in the candle chart mark the highest and lowest times that it took to complete the study<\/li>\n<\/ul>\n\n\n<h2 id=\"top-locations\" class=\"heading-block\" tabindex=\"0\">Top Locations<a class=\"copy-link\" title=\"Copy link\" data-id=\"top-locations\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>The top three countries that your respondents came from<\/li>\n\n\n\n<li>Location is determined based on the respondent&#8217;s IP address and as such can be inaccurate (such as when the respondent is using and out-of-country VPN or other means to obfuscate their presence online)<\/li>\n<\/ul>\n\n\n<h2 id=\"success\" class=\"heading-block\" tabindex=\"0\">Success<a class=\"copy-link\" title=\"Copy link\" data-id=\"success\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li><b style=\"box-sizing: inherit; -webkit-tap-highlight-color: transparent;\">Success<span>\u00a0<\/span><\/b>is the percentage of answers that were correct, calculated for all answers from all respondents. It shows how well the respondents handled the tasks overall.<\/li>\n<\/ul>\n\n\n<h2 id=\"tasks-result-overview\" class=\"heading-block\" tabindex=\"0\">Tasks result overview<a class=\"copy-link\" title=\"Copy link\" data-id=\"tasks-result-overview\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<p class=\"text-block\">This bar chart breaks down the answers to each task depending on their ending status.<\/p>\n\n\n\n<ul class=\"bullet-list\">\n<li><span class=\"text-green-4\" style=\"box-sizing: inherit; -webkit-tap-highlight-color: transparent; color: rgb(129, 199, 132) !important;\">Success<\/span><span>\u00a0<\/span>&#8211; the respondent ended the task on a correct URL<\/li>\n\n\n\n<li><span class=\"text-red-6\" style=\"box-sizing: inherit; -webkit-tap-highlight-color: transparent; color: rgb(244, 67, 54) !important;\">Failure<\/span><span>\u00a0<\/span>&#8211; the respondent ended the task on an incorrect URL<\/li>\n\n\n\n<li><span class=\"text-blue-grey-6\" style=\"box-sizing: inherit; -webkit-tap-highlight-color: transparent; color: rgb(96, 125, 139) !important;\">Skip<\/span><span>\u00a0<\/span>&#8211; the respondent pressed the button to skip the task<\/li>\n\n\n\n<li><span class=\"text-grey-7\" style=\"box-sizing: inherit; -webkit-tap-highlight-color: transparent; color: rgb(117, 117, 117) !important;\">Cancel<\/span><span>\u00a0<\/span>&#8211; the respondent closed the task tab<\/li>\n<\/ul>\n\n\n\n<p class=\"text-block\">The skips will only appear in the results if you allowed respondents to skip tasks in the<span>\u00a0<\/span><a href=\"\/help\/website-testing-setup\/tab-tasks\/\">task setup<\/a>.<\/p>\n\n\n<h2 id=\"lostness\" class=\"heading-block\" tabindex=\"0\">Lostness<a class=\"copy-link\" title=\"Copy link\" data-id=\"lostness\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<p class=\"text-block\">The Lostness metric is<span>\u00a0<\/span><b style=\"box-sizing: inherit; -webkit-tap-highlight-color: transparent;\">calculated for each of your tasks as a gauge of effectiveness of your website&#8217;s navigation<\/b>. It tells you how lost your users get when they use your website (when they solve your tasks). Lostness is based on the difference between the number of pages visited by the user and the minimum number of pages that need to be visited to solve the task (the optimal path). If you haven&#8217;t entered an optimal number in<span>\u00a0<\/span><a href=\"\/help\/website-testing-setup\/tab-tasks\/\">task setup<\/a>, we automatically consider the minimum number of pages traversed by a respondent to be the optimal path. (However, this respondent may or may not also have been lost, which is why we recommend properly setting up the length of the optimal path for your tasks.)<\/p>\n\n\n\n<p class=\"text-block\">Lostness is calculated as the average lostness of all respondents who successfully completed the task. A high lostness score (closer to 1) means that users are very lost and have a problem with solving the task. A low score (closer to 0) means users can solve the task relatively easily.<\/p>\n\n\n\n<p class=\"text-block\">If there are respondents who completed the task in a shorter number of steps than the optimal path you specified in setup, their lostness has value of &#8216;0!&#8217; and is not included in the average. Average lostness can have the value of &#8216;0!&#8217; if all successful respondents have lostness of &#8216;0!&#8217;. If there are no successful respondents, lostness will show &#8216;No data&#8217;.<\/p>\n\n\n\n<p class=\"text-block\">Avg. page views &#8211; the average number of unique pages is also calculated only from respondents who completed the task successfully.<\/p>\n\n\n\n<div class=\"image-block\">    <div class=\"image-instance\">\n                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/05\/1-109.png\" alt=\"Main Overview\" \/>\n                <div class=\"right-container\">\n            <div class=\"text\">\n                                    <h4>Main Overview<\/h4>\n                                                    <p>Learn how many participants joined your study and whether they completed it. Additionaly you can see the success rate they achieved together with the time they needed and learn how lost they were during the process.<\/p>\n                            <\/div>\n            <div class=\"links\">\n\n            <\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n\n\n<h2 id=\"device-breakdown\" class=\"heading-block\" tabindex=\"0\">Device Breakdown<a class=\"copy-link\" title=\"Copy link\" data-id=\"device-breakdown\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>The top three types of devices that your visitors accessed your website \/ web app from<\/li>\n<\/ul>\n\n\n<h2 id=\"os-breakdown\" class=\"heading-block\" tabindex=\"0\">OS Breakdown<a class=\"copy-link\" title=\"Copy link\" data-id=\"os-breakdown\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>The top three operating systems that your visitors accessed your website \/ web app from<\/li>\n<\/ul>\n\n\n<h2 id=\"browser-breakdown\" class=\"heading-block\" tabindex=\"0\">Browser Breakdown<a class=\"copy-link\" title=\"Copy link\" data-id=\"browser-breakdown\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>The top three browsers that your visitors accessed your website \/ web app from<\/li>\n<\/ul>\n\n\n<h2 id=\"screen-resolution-breakdown\" class=\"heading-block\" tabindex=\"0\">Screen Resolution Breakdown<a class=\"copy-link\" title=\"Copy link\" data-id=\"screen-resolution-breakdown\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<ul class=\"bullet-list\">\n<li>The top three countries that your visitors viewed your website \/ web app in<\/li>\n<\/ul>\n\n\n\n<div class=\"image-block\">    <div class=\"image-instance\">\n                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/05\/2-86.png\" alt=\"Breakdowns\" \/>\n                <div class=\"right-container\">\n            <div class=\"text\">\n                                    <h4>Breakdowns<\/h4>\n                                                    <p>Learn how many participants joined your study broken down by their device type, operating system, browser and screen resolution.<\/p>\n                            <\/div>\n            <div class=\"links\">\n\n            <\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>In this help, we&#8217;ll explain the information found in the Overview tab. This bar chart breaks down the answers to each task depending on their ending status. The skips will only appear in the results if you allowed respondents to skip tasks in the\u00a0task setup. The Lostness metric is\u00a0calculated for each of your tasks as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2432,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2501","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/comments?post=2501"}],"version-history":[{"count":4,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2501\/revisions"}],"predecessor-version":[{"id":2632,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2501\/revisions\/2632"}],"up":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/2432"}],"wp:attachment":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/media?parent=2501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/categories?post=2501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/tags?post=2501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}