{"id":956,"date":"2025-04-29T07:19:13","date_gmt":"2025-04-29T07:19:13","guid":{"rendered":"http:\/\/localhost:8091\/planning-a-freeform-interview-guide\/what-is-done-in-the-rewards-step-of-the-planning\/"},"modified":"2025-07-31T11:01:07","modified_gmt":"2025-07-31T11:01:07","slug":"rewards-step","status":"publish","type":"page","link":"https:\/\/www.uxtweak.com\/help\/freeform-interview-planning\/rewards-step\/","title":{"rendered":"What is done in the Rewards step of the planning?"},"content":{"rendered":"\n<p class=\"text-block\">This section covers how to use the Rewards step to include incentives for your participants in the form of gift cards, discount codes, or coupons.<\/p>\n\n\n\n<p class=\"text-block\">Coupons (and similar rewards) are an ideal and simple way to provide participants with an incentive to become respondents. If you add rewards to your study, the participants will receive them via email. The emails are generated based on a template you can edit.<\/p>\n\n\n\n<div class=\"image-block\">    <div class=\"image-instance\">\n                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/04\/1-11.png\" alt=\"Reward email preview\" \/>\n                <div class=\"right-container\">\n            <div class=\"text\">\n                                    <h4>Reward email preview<\/h4>\n                                                    <p>Use this preview to see what the email sent to the participants will look like as you edit the template.<\/p>\n                            <\/div>\n            <div class=\"links\">\n\n            <\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n\n\n\n<p class=\"text-block\">You can&nbsp;<strong>add the coupons manually or via CSV file import<\/strong>.<\/p>\n\n\n\n<ul class=\"bullet-list\">\n<li>Each coupon contains an alphanumeric code (of any length, but 250 at most) and an expiration date.<\/li>\n\n\n\n<li>Coupons won&#8217;t be given away anymore once their expiration date has passed or if there are no unsent coupons available.<\/li>\n\n\n\n<li>Use the&nbsp;<strong>Manage reward codes<\/strong>&nbsp;section to see which coupons were already distributed and who received them. If it&#8217;s needed, you can even remove individual coupons.<\/li>\n<\/ul>\n\n\n<h2 id=\"adding-coupons-manually\" class=\"heading-block\" tabindex=\"0\">Adding coupons manually<a class=\"copy-link\" title=\"Copy link\" data-id=\"adding-coupons-manually\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<p class=\"text-block\">You can add individual coupons manually by providing the code and the expiration date.<\/p>\n\n\n\n<div class=\"image-block\">    <div class=\"image-instance\">\n                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/04\/2-9.png\" alt=\"Manual adding of a coupon\" \/>\n                <div class=\"right-container\">\n            <div class=\"text\">\n                                    <h4>Manual adding of a coupon<\/h4>\n                                                    <p>You can add coupons manually. This is useful, when you have only a few codes.<\/p>\n                            <\/div>\n            <div class=\"links\">\n\n            <\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n\n\n<h2 id=\"importing-coupons-using-a-csv-file\" class=\"heading-block\" tabindex=\"0\">Importing coupons using a CSV file<a class=\"copy-link\" title=\"Copy link\" data-id=\"importing-coupons-using-a-csv-file\">&nbsp;<img decoding=\"async\" src=\"https:\/\/help.uxtweak.com\/wp-content\/themes\/uxtweak\/public\/assets\/images\/icons\/link.svg\" alt=\"Copy link\" \/><\/a><\/h2>\n\n\n<p class=\"text-block\">Use UTF-8 encoded CSV files to ensure that the import works correctly. The simplest way to&nbsp;<a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/13ngUkAM26qF3kxeSpna5hJCIvjCCBWWTyOxBX9AtuCI\/edit#gid=1287558264\">save your imported file with UTF-8 encoding is to edit it through Google Sheets<\/a>&nbsp;(click the link for more instructions). To get a UTF-8 encoded file when saving your file in Excel, go to File -&gt; Save As and select CSV UTF-8 before you click Save.<\/p>\n\n\n<a class=\"btn btn-primary-outline\" href=\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/04\/coupon-import-format-example.csv\" download>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\">\n                    <path d=\"M10.3301 10.15L7.86005 12.62C6.49005 13.99 6.49005 16.2 7.86005 17.57C9.23005 18.94 11.4401 18.94 12.8101 17.57L16.7001 13.68C19.4301 10.95 19.4301 6.50998 16.7001 3.77998C13.9701 1.04998 9.53005 1.04998 6.80005 3.77998L2.56005 8.01998C0.220054 10.36 0.220054 14.16 2.56005 16.51\" stroke=\"#414237\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                <\/svg>\n                CSV file format example\n            <\/a>\n\n\n<div class=\"image-block\">    <div class=\"image-instance\">\n                    <img decoding=\"async\" class=\"image\" src=\"https:\/\/help.uxtweak.com\/wp-content\/uploads\/2025\/04\/3-9.png\" alt=\"CSV import of coupons\" \/>\n                <div class=\"right-container\">\n            <div class=\"text\">\n                                    <h4>CSV import of coupons<\/h4>\n                                                    <p>Use a structured CSV file to bulk import your coupons.<\/p>\n                            <\/div>\n            <div class=\"links\">\n\n            <\/div>\n        <\/div>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>This section covers how to use the Rewards step to include incentives for your participants in the form of gift cards, discount codes, or coupons. Coupons (and similar rewards) are an ideal and simple way to provide participants with an incentive to become respondents. If you add rewards to your study, the participants will receive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":861,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-956","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/comments?post=956"}],"version-history":[{"count":10,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/956\/revisions"}],"predecessor-version":[{"id":3203,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/956\/revisions\/3203"}],"up":[{"embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/pages\/861"}],"wp:attachment":[{"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/media?parent=956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/categories?post=956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uxtweak.com\/help\/wp-json\/wp\/v2\/tags?post=956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}