As a part of planning your interviews and preparing your schedule, you invite your team members and other stakeholders to join the chosen time slots. You can invite them into any of the time slots with one of the three available roles:
- Moderator
- Note-taker
- Observer
Here, you can learn about the purpose of each role and the specific privileges associated with them.
Moderator 
Moderators are responsible for guiding the participants through the interview. They are there to ask questions, prompt the participants to provide insights, and help the participants if there are any setbacks. Moderators are directly joined in the call and can interact with the participants head-on using their mic and text chat.
Moderators can share their webcam and screen with the participants. Each moderator can access and create shared notes, which are time-stamped. The notes aren’t visible to the participants or observers. You can invite only members of your UXtweak team to be moderators in your time slots.
Note-taker
The key responsibility of note-takers is to make sure that no valuable insights go unnoticed. The note-takers are not directly on the call. This means they are invisible to the participants and cannot interact with them in any way. Note-takers see and hear everything that is going on in the call and have access to the same shared notes as the moderators. They can create these time-stamped notes as well. If you want to invite someone as a note-taker to your time slot, they need to be a part of your UXtweak team.
Observer
The silent observer is a perfect role for your clients or internal stakeholders who are not directly involved in the research. You can invite anyone to be an observer in your time slots. The call is live-streamed to them, and they cannot interact with it in any way. They are there just to watch. This way, you can allow your clients to be present in your interviews without interrupting.
Role comparison
Here, you can easily compare the roles to see their privileges and restrictions side by side.
 Moderator |  Note‑taker |  Observer | |
|---|---|---|---|
| Role in the interview | Directly interacts with the participant throughout the interview. | Creates time-stamped notes to help the Moderator | Watches a live stream of the interview. Ideal for stakeholders. |
| Live view of the interview |  | | |
| Visible to participants | | |  |
| Webcam and microphone | | | |
| Text chat with participant | | | |
| Time-stamped notes | | | |
| Requires UXtweak license | | | |
Invite limits
The sum of moderators and note-takers cannot exceed the number of licenses you have in your subscription plan. The number of observers depends on the details of your plan. You can see the plan details on the pricing page here.
