UXtweak

RePlay

Understand the user on the other side of the screen.

It's almost impossible to understand how digital products are used without directly observing users. By understanding the user's intent, you can improve experiences. Replay captures every user's interaction on your web.

RePlay's pixel-perfect session playback looks like a video but it's not. It’s a fully-inspectable re-creation of your web, including the DOM. Watching a RePlay's session is like watching a reproduction of what a user did on your web.

RePlay is a "ten minute install".

Visitors recording

Record

A small JavaScript snippet captures everything on your website - every page, click, mouse movement, and dynamic state change.

Record all interactions of your visitors on your web to understand customer experience.

You can easily exclude sensitive user's information so it never touches our servers.

Watch

Analyze

Task-driven study

Set tasks

A website conversion occurs when a user on your web completes a desired action, such as signing up for newsletter filling out a form or making a purchase.

Define tasks representing user stories for your web or product.

Configure your study

Recruit respondents

Record

Watch & analyze

Visitors recording

Record

A small JavaScript snippet captures everything on your website - every page, click, mouse movement, and dynamic state change. Record all interactions of your visitors on your web to understand customer experience. You can easily exclude sensitive user's information so it never touches our servers.

Watch

Real video recordings help reveal errors and show areas for improvement. Watch replays at double or quadruple speed, and manually seek using the timeline bar to discover pivotal moments faster.

Filter your visitors and sessions based on any path or action they could possibly take on your web. Our smart search engine recognizes filter names, URLs, button text, and more ...

Analyze

You can see a visitor's journey from start to finish, every visitor's visit from when they first find your website through Google to when they complete a purchase via Facebook. Understand how many visitors are taking intended actions. Dive into replays to help discover why visitors do or don't convert. See page speed metrics and more ...

Task-driven study

Set tasks

A website conversion occurs when a user on your web completes a desired action, such as signing up for newsletter filling out a form or making a purchase. Define tasks representing user stories for your web or product.

Configure your study

By asking good questions you can get quality data about your customers' needs and drives. Write questions to ask before/after your study or after finishing a task.

Recruit respondents

By simply sharing a link, getting your study out to your respondents is super easy. Recruit people quickly by sharing the link on social media or with your mailing lists or directly from your web through Recruiter widget.

Record

You can record more than mouse movements, scrolls, clicks and keypresses on your web. Task sessions uncover frustration, confusion, uncertainty and hesitation. Let respondents perform the tasks on your website. Watch and compare the way they use your web (in a real life scenarios).

Watch & analyze

When the right respondents attempt realistic activities, you gain qualitative insights into what is giving users trouble. These insights help you determine how to improve your web. Metrics such as time and success score allow you to answer if your website design reflects your expectations.

TreeTest

Improve an information architecture.

Measure the effectiveness of your website structure and labeling against real user tasks.

Get real user insights to help you evaluate which parts of your content hierarchy work well and which parts don't.

Define your tree

The tree represents the way that information is structured on your website or app.

Think of the tree as a sitemap of your web or a smaller part of it, like a menu.

Set tasks

Configure your study

Recruit respondents

Analyze

Measure the effectiveness of your website structure and labeling against real user tasks. Get real user insights to help you evaluate which parts of your content hierarchy work well and which parts don't.

Define your tree

The tree represents the way that information is structured on your website or app. Think of the tree as a sitemap of your web or a smaller part of it, like a menu.

Set tasks

Create tasks that represent the typical tasks your users need to complete when they visit your website. Select at least one correct destination on your tree for every task.

Configure your study

Write questions to ask before or after the tree test. A questionnaire allows you to segment your results - for example, by demographic or psychographic.

Recruit respondents

Your respondents will complete a tree testing activity online using their own device. Share your study with the world. Recruit respondents through your own social media channels by sharing a study link or directly from your web through Recruiter widget.

Analyze

See how users move through your information architecture – including where they get stuck. The results are designed to give you quick, actionable insights and enable you to delve deeper into the data.

CardSort

Define an information architecture.

Find out how other people would group and label content on your web.

Card sorting will help you to understand the product groups or categories that customers would sort items into

and thus where they'd expect to find them in your web structure (e.g., navigation menu).

Define your cards

Your goal is to discover how people think about and make sense of your information.

Your "cards" are the content items from your website or app that you'd like to study.

Make each card represent a concept or item that can be grouped.

Configure your study

Recruit respondents

Analyze

Find out how other people would group and label content on your web. Card sorting will help you to understand the product groups or categories that customers would sort items into and thus where they'd expect to find them in your web structure (e.g., navigation menu).

Define your cards

Your goal is to discover how people think about and make sense of your information. Your "cards" are the content items from your website or app that you'd like to study. Make each card represent a concept or item that can be grouped.

Configure your study

Write questions to ask before or after the card sort. A questionnaire allows you to segment your results - for example, by demographic or psychographic.

Recruit respondents

Ask people to sort cards into groups to help you understand your users' mental models. Your respondents will sort the cards into groups that make sense to them. Recruit respondents through your own social media channels by sharing a study link or directly from your web through Recruiter widget.

Analyze

You'll get great insights from exploratory and statistical analysis. Spend just a few minutes scanning the categories respondents came up with and you'll quickly get a picture of how they perceived the overall theme or concept of your cards.

In-depth qualitative & quantitative UX analytics online

Easy to use, designed for non-tech people

Completely free for small projects, no credit card required

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UXtweak Features

UXtweak Features