Live interviews with
your users

Schedule Freeform Interviews with your users to learn all about their opinions and needs.

Talk to your target audience 1 on 1 using a fully integrated video call tool. Create a schedule, conduct calls and review results in one place.

Trusted by major brands
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How it works

1. Plan your availability
and assign roles

Use a calendar-based organizer to let your participants
know when you are available for calls. Invite your
teammates to co-moderate, take notes and observe.

2. Conduct the interviews

Join the calls directly from your dashboard. Review the upcoming scheduled time slots. Guide the participants
through your study and gather invaluable insights.

3. Analyze the call

Rewatch recordings of all your calls. Summarize your
findings. Add notes with time stamps and hashtags. Rate
and filter your participants
to easier comb through all the results.

Research roles available
for the interviews

Role in the interview
Directly interacts with the participant throughout the interview.
Live view of the interview
Visible to participants
Webcam and microphone
Text chat with participant
Time-stamped notes
Requires UXtweak license

Interested in Study Interviews?

Freeform Interview is great fit to discuss the preferences and opinions of your users or if you would like to adapt your interview on the fly. If you would like to conduct a more structured interview simply create a moderated version of the best fitting study type in UXtweak using the Study Interviews option.

Try it out yourself

Schedule time slots with your users to learn all intricate details about their needs

Talk to sales

Why choose Freeform interviews from UXtweak?

All steps in
one place
  • Use just one platform to manage the recruiting, plan a schedule, conduct interviews and analyze the results
  • Unified solution for all steps of the study
Broad scheduling
  • Effortless management of availability using a calendar-like organizer
  • Create time slots of availability with custom length and breaks in-between
Multiple specialized
roles available
  • Assign team members as Moderators or Note-takers for each slot
  • Invite other team members or stakeholders to watch the interview as Observers
Time slot specific
  • Set up a custom length and participant source for each time slot
  • Assign the best fitting research crew to every time slot
Extensive filtering
of the results
  • Filter the results by date, length, source of the participants, researchers present etc.
  • Rate each result using a five point scale to ease the review process
Combine multiple
recruiting channels
  • Each time slot can have a different recruiting source
  • Recruit participants from UXtweak’s User Panel or combine all own source options
Reservations confirmed
by participants
  • Make sure your calendar includes valid registrations only
  • Required email verification
  • Participants can reschedule or cancel
Screening of
  • Use a screening question to prevent respondents outside your target audience from participating
  • As many reject options as you want

How to get participants?

Own Database
Use the Own Database and its mailing system to recruit participant from your own pool. Simply import them using a .csv or .xlsx file and start inviting them right away.
User Panel
Pick what kind of respondent you're looking for (by country, age, gender and plenty of other attributes) and have them delivered directly by using the User Panel tool.
Onsite Recruiting
The best respondents are your customers. Insert the Recruiting Widget into your website to get data directly from your users.
Share a link
Take the registration link for your interview and share it through your own channels (e.g. though email, CRM or social media).


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UXtweak in Numbers

Active studies
Questions created
Responses gathered
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