Episodes
Sarah Doody | Navigating UX careers
Sarah explains why UX researchers struggle with building effective portfolios and marketing themselves. She highlights common mistakes researchers make, offers tips for navigating NDAs, and suggests ways to showcase the business impact of their work. Sarah also provides strategies for standing out in a competitive job market and advice for freelancers.
Noam Segal | Garbage metrics: the case against NPS
Noam Segal discusses why NPS is a flawed metric and why companies should stop using it. He explains the issues with NPS from a survey science perspective and suggests better alternatives for measuring customer satisfaction and engagement.
Zsuzsa Kovacs | Hidden Risks of Surveys
Zsuzsa Kovács talks about the problems with using surveys in UX research and why she prefers interviews. She explains how surveys can be biased and miss important details.
Matt Wallaert | Personas vs. archetypes: why personas might not work
Matt shares his perspective on personas and why he favors behavioral archetypes. He discusses the strengths and pitfalls of personas, the role of behavioral science in UX research, and alternative methods for building empathy beyond traditional research.
Pamela Escobar | Financial psychology in Mexico
Pamela Escobar is a UX designer with seven years of experience in helping companies with cross-cultural products. She specializes in both quantitative and qualitative research, with a focus on enhancing products and services using a human-centric approach.
uxcon special: designing for complex UIs and measuring UX with Vitaly Friedman
Vitaly, a UX leader and co-founder of Smashing Magazine, shares insights into designing complex UIs and measuring UX and design impact. He discusses the importance of choosing the right design metrics and KPIs, as well as the value of evidence-driven design, accessibility, and understanding user needs in creating impactful digital experiences.
uxcon special: The Power of Collaborative Research
Feyikemi, a senior user researcher and strategist, shares her journey from architecture to user research, with a focus on co-creation and collaborative research among niche user groups.
uxcon special: human connection in a world of AI
Katy Mogal, an expert in design and research, discusses with Tina the human tendency to anthropomorphize technology, the responsibilities of UX researchers, and the ethical implications of designing AI products that foster emotional connections.
uxcon special: deep listening with Indi Young
Indi Young, a renowned UX expert, shares insights into her “Listening Deeply” workshop, emphasizing the importance of deep listening and understanding user cognition. She offers practical techniques for uncovering users’ underlying thoughts and emotions through non-directed interviews, providing valuable strategies for UX professionals.
Breaking down communication barriers with Konstantin Escher
Konstantin Escher, a psychologist and freelance user researcher, discusses with Tina Ličková overcoming UX research challenges, breaking down communication barriers, and the crucial role of user researchers in aligning departments and achieving business goals.
Grounded theory and continuous discovery – why they makes sense together
Aiden, a research leader and digital strategy consultant, discusses with Tina the combined power of grounded theory and continuous discovery in UX research. They explore how these methodologies deepen understanding of user needs, drive innovation, and balance teamwork with individual efforts in research.
Shaping minds: the intersection of spirituality and UX education
In this episode, Tina talks with Suj, who teaches UX design to kids. Suj combines design and empathy to inspire new thinking. We’ll explore Suj’s journey, his work’s impact, and its significance. The discussion also highlights the connection between design and spirituality.
Trauma informed research: how trauma and UX comes together
Dr. Bre Gentile discusses the integration of psychological principles into UX design, with a focus on trauma-informed practices. The conversation explores how understanding users’ emotional and psychological backgrounds can lead to better design decisions.
UXinsight festival: for the bold and curious
Karin den Bouwmeester and Debbie Slijpen, organizers of the UXinsight festival, share insights into the event’s evolution, emphasizing the importance of post-talk discussions and the challenges of building connections online. They also offer advice for event organizers on fostering personal connections and authenticity in the community.
AI and UX Research: guidance from Research Co-pilot
Yao discusses the use of AI in UX research, with a focus on the Research Co-pilot tool. The conversation covers how AI accelerates research while emphasizing the need for human oversight. It also explores AI’s benefits for both novice and experienced researchers, its future in the field, and its integration with existing UX tools, highlighting the synergy between technology and human expertise in advancing UX research.
Tiny pieces, big picture: the world of atomic research
Daniel Pidcock, creator of Atomic UX Research, and Larissa Schwedersky from Glean.ly discuss how Atomic UX Research leverages diverse data sources for robust findings and the benefits of non-linear research. This conversation explores how flexible frameworks in UX research enhance user experience and customer satisfaction.
Exploring UX research: the second edition of ‘Interviewing Users’
Steve Portigal, a renowned user experience researcher and author, discusses the updated second edition of his book “Interviewing Users.” He covers changes in the user research field, including cognitive biases, remote research practices, and the rise of research operations and in-house teams.
Role of UX Researchers in Continuous Discovery
Teresa Torres, a Product Management Coach, discusses the Continuous Discovery Framework and its reception within the research community. She focuses on the importance of customer-centric methods, the evolving role of researchers in product development, and how to balance diverse customer insights within product teams.
Cultural crossroads: when research worlds collide
Maria Panagiotidi, with a background in Cognitive Psychology and Cyberpsychology, explores cultural sensitivity in UX research. She discusses the role of culture in communication during research and offers insights on inclusivity and generational differences in work culture.
Cultural sensitivity in UX research: a uxcon moderator’s perspective
Mirjam De Klepper is a UX researcher and strategist, with expertise in digital health, currently working as a Strategic Advisor at uxcon Vienna.
From goals to deep motivations: the beauty of UXR terminology
Nikki Anderson-Stanier is a passionate user research expert dedicated to empowering UX professionals through her extensive knowledge and community-building efforts.
uxcon special with Aurelia Alston
Aurelia Alston leverages her experience as a Product Researcher to drive impact in both large corporations and startups, emphasizing scalable research practices.
uxcon special with Zariah Cameron
Zariah Cameron is an Equity Centered UX Strategist at Ally Financial and founder of the AEI Design Program, committed to promoting equity in design and bolstering Black design college students for industry achievement.
uxcon special with Kathleen Asjes
Kathleen Asjes is a dedicated Research and Insights Leader, guiding businesses in their evolution from data-driven to insights-informed, and empowering global research teams through her company, Stippen, leveraging her extensive experience across diverse sectors including Fintech, e-commerce, and Media.
uxcon special with Yao Adantor
Yao Adantor is a user experience professional with a proven track record in creating exceptional user-centered solutions.
Inside Content Design: Unpacking its Strategic Potential
Erica Jorgensen is a content professional and author specializing in content strategy, content and web analytics and UX content design.
Embodiment in VR as the future of user research
Evie Gavrilovich leverages her years of startup experience as well as her psychotherapy qualifications to optimize customer relationships, boost satisfaction, and elevate product value through strategic research and user-centric solutions.
Special: UXR podcasters geeking out
Mike Green MBPsS is a seasoned User Experience Research leader with extensive experience in agile transformations across UK public sector and government departments, including GDS, as well as Fintech startups.
The beauty of practical philosophy and it’s meaning for the art of questioning
Elke Wiss, founder of De Denksmederij, is a professional dedicated to fostering critical thinking and creativity, authoring “How to Know Everything” to empower individuals and organizations.
Fall in love with UX: the trajectory, maturity, and a little bit of criticism of our field
Darren Hood is a highly accomplished UX design expert with nearly three decades of experience and a deep commitment to excellence in user experience and design operations.
The strategic importance of ResearchOps
Julian Della Mattia is a seasoned UX Research Lead, specializing in helping startups build effective research practices from the ground up.
Gender philosophy and politics 2.0
Elham Mohtashamzadeh is a dedicated researcher in gender studies, sociology, and film studies, focused on women’s rights and LGBTQ+ issues in the Middle East.
Intersection of Content Strategy and UX Research
Sina Schreiber is a UX Researcher and Content Strategist, blending her skills in user experience design, user research, digital strategy, and project management to create user-centered insights and aesthetically appealing designs that drive superior product experiences.
Use of AI in healthcare and the push for fair research practises in enterprise enviroments
Dr. Gyles is a clinical UX strategist with a decade of healthcare experience, focusing on international collaborations to shape user experiences that benefit both clinicians and patients.
Healthcare digitalization and its implementation around the world
Tjaša is an internationally renowned digital health speaker and moderator, known for her expertise in global healthcare digitalization, telemedicine, and her role as the founder and host of the highly-rated Faces of Digital Health podcast, where she explores the evolving landscape of digital healthcare with top industry experts.
The use of behavioral science in the healthcare space
Sayali Phatak is a senior UX researcher with a background in digital health and a strong focus on designing solutions for health promotion and behavior change.
Bias-aware UX research in healthcare
James McKinnon is an accomplished Service Design and Innovation Consultant and the founder of “You. Me. Us. We.,” a user experience research agency focused on shaping the future of healthcare through innovation and equitable care delivery.
Using market research for better context in UX
Michaela Mora is a highly skilled mixed-method researcher with extensive international experience, specializing in user experience and market research.
Conducting UX research in the Pan-African continent
Welcome to Episode 7 of UX Research Geeks, the second part of our two-part series about UX research in Africa. In this episode, we welcome Elizabeth, a seasoned researcher from YUX Design, who, alongside Camille, the founder of the agency, explores the diverse landscape of UX research across the continent.
Running a UX business in the Pan-African continent
Camille Kramer Courbariaux is a Co-founder of YUX, specializing in user research and leading research teams across various industries, with a focus on designing products and services for the African market.
Building trust in enterprise projects with Stéphanie Walter
Stéphanie is a versatile UX Researcher and Product Designer specializing in user-centered solutions for Enterprise UX, with a passion for sharing insights through speaking engagements and workshops.
The current state of UX/CX, start-up & business management with Debbie Levitt
Debbie Levitt, CXO of Delta CX, specializes in guiding companies of all sizes toward customer-centricity using Agile and Lean principles.
Mentoring the next generation of UX professionals with Kevin Liang
Kevin Liang is an accomplished UX researcher and educator with a diverse background, spanning biology, behavioral research, and extensive roles at major tech companies. He is renowned for his creation of the “Zero to UX” course.
The art of seducing dating app algorithms with Laurie Dutheil & Jessica Pidoux
Meet Laurie Dutheil and Jessica Pidoux, the spotlight of this UX Research Geeks episode. Jessica, a digital humanities engineer, and Laurie, a Paris-based dating coach, unite their expertise for a dating app research study. Join us as they share their fascinating insights on research, technology, and love coaching.
Designing hearing enhancing wearables with Nick Morgan-Jones
Nick Morgan-Jones is a Senior Product Designer based in Berlin, experienced in solving design challenges for startups, consultancies, agencies, and corporates.