How do I buy respondents for my studies?

After you place an order, we charge the required amount from the card inserted in your account. It is the same payment method as the one used when purchasing your subscription.

Do I need to be subscribed if I want to order respondents?

With the free Starter Plan, you can create a User Panel, define the profile of respondents you want to recruit and get a quote to see how much your recruitment would cost. Since the number of results you can collect with the Starter Plan is limited, to place an order and start recruiting, you will have to upgrade to a paid plan.

Can I invite respondents outside of the panel?

Of course. The panel is simply an easy way of recruitment that we offer to you as a service. You’re free to use any other methods available to you to collect the results that you need.

How big is the User Panel pool?

You'd be hard pressed to find an online panel that's bigger than ours. We have broad coverage of audiences in countries on all continents, barring penguins in Antarctica :) See how many people there are in the panel in your countries of interest.

What is your guarantee that panelists are fairly rewarded?

We have trusted third parties which provide us with the respondents. The cost is determined by our UX panel experts, who choose the amount to both secure the fairness of the payment for the testers as well as the quality of the responses. Assuring that our testers are rewarded fairly is one of our panel's priorities. Unfortunately, we are unable to disclose the exact rates due to company policy and this data being protected by the tester's contracts. However, it is possible to boost the price of the panel order if you were to find that the asking price is too low.

Can I have a complaint about unsuitable responses?

We leave a 4 business day window after the recruiting is completed for you to review the results which the respondents have provided. If you are not satisfied with their quality, you can report them to us and we will provide replacements for them.

User Panel

Need participants for your user research?

Let us help you recruit the right people and get access to panelists from more than 130 countries (See the details here).

Trusted by major brands

Why choose User Panel
from UXtweak

Quality guarantee

Quality of your respondents is our main priority - we double check the responses so they match our strict standards. If you’re not satisfied with individual responses, we offer to replace them.

Easy to purchase

Pay for the panel and let us do all that’s necessary - from recruitment, quality control to paying participants. Set up your panel, launch it immediately and see the first results in just a few hours.

Recruitment for any research

Order a User Panel for any built-in tool. Need participants for a study outside UXtweak? Contact us to discuss integration options of User Panel with external research tools.

No extra costs

All participants are paid by UXtweak, you don’t have to worry about any additional costs.

Fair incentives

We reward the participants to secure the fairness of payments along with the quality of responses.

Pay and sit back

Once User Panel has been paid, we do the rest. You just wait for the first results to arrive.

How the recruitment process works

1 Panel set up

Set up the number of respondents, desired length of recruitment and choose your targeting requirements from various profile attributes.

2 Quality check of Study and Panel

UXtweak checks your study and panel setup and processes it within 24 hours (usually sooner).

3 Study conducting

Respondents now complete your given study tasks. You can already analyze incoming results.

4 Quality check of responses

UXtweak checks if respondents make an effort in your tasks while conducting the study and after it’s finished.

5 Recruitment completion

Recruiting process is finished. Now you can review and analyze all of your study results.

Try it out yourself

Let us do the work and help you recruit respondents for your customer research.

Learn about our panel pool

UXtweak’s User Panel Pool includes participants from over 130 countries. If you are interested in learning more about our pool in a specific country, use the search field below:

Choose a country and see the size of our pool:

Country name

Canada, USA...

How can I pay for my participants?

Pre-paid participants

You can include the cost of the recruiting directly into your Business or Enterprise plan subscription.
Tailored for repeated recruiting and regular projects. Unused participants accumulate for up to 3 months.
Price is the same for each participant regardless of study type or country - 10 €.
You are not paying anything extra when you create your order.
All participants are available right away when your new billing period starts.
Details and terms for using use pre-paid participants in your studies can be found here.

OR

Standard pricing - Pay as you go

This participant recruiting model is available for all our Business and Enterprise plan subscribers.
This model is best suited for one-of projects or irregular recruitings. Pay only for participants you need now.
The price is dynamically calculated based on your targeting details (country, study type, study length etc.)
You pay at the launch of the recruiting after the study audit is complete and everything is in order.
Better value for short and simple studies such as Survey or First Click tests.