Session Recording

Stop guessing how to improve your website. A next-gen user session recording tool with powerful smart search.

Record and watch what users are doing on your site. Easily find users who meet certain criteria or act in a specific way.

Trusted by major brands

Why choose Session Recording from UXtweak?

Analyze every interaction

Capture more user interaction data than with any other analytics tools. Heatmaps, activity tracking and detailed statistics help you discover user activities you don't even know about.

Focus on what’s important

Filter for sessions with specific clicks, changes in input fields or visited URLs. Choose from 40+ filters, freely combine them and locate interesting moments among thousands of recordings.

Have privacy under control

Manage privacy and exclude sensitive on-screen text or personal data. UXtweak is GDPR and CCPA compliant and stores data securely in AWS Cloud.

How it works

1. Record

All you need to do is insert a small JavaScript snippet into your website. It captures everything - every page, click, mouse movement, scroll and all dynamic changes on the site.

2. Watch

With pixel-perfect session playback you'll see your website exactly as your users do. Each session recording is a reproduction of the user's activity on your site. It looks like a video, but it's not. It's a fully-inspectable re-creation of your site, including the DOM.

3. Analyze

Smart search is designed to index every interaction an individual user has with your website, making it searchable (e.g., clicks on specific elements or typing in input fields).

You can filter sessions where users visited a specific URL, came from a country or are on a device of your choice. Choose from over 40 filters!

How it looks inside UXtweak

Full feature list

Session replay

Capture everything

Session Recording captures everything your visitor was seeeing and doing. It looks like a video, but it's not. It’s actually a pixel-perfect fully-inspectable recreation of your web.

One small snippet

To set up the recording, simply add a UXtweak JavaScript tracking code into your website or web-based prototype and hit Launch.

Single Page Apps

Yes, Session Recording has no trouble with recording single page apps as well any other website.

Playback controls

Session replay looks and controls like any video player, with added perks. Quickly skip over sections of inactivity. Watch sessions at double or quadruple speed and directly seek out the important events on the timeline.

SmartSearch

Search by typing anything

As you write into the SmartSearch bar, it will automatically suggest searches based on what you’re typing. This makes searching both easy and efficient.

User & Session filtering

Looking for new visitors? Filter them by time of first visit. Looking for active visitors? Filter them by session active time. These are just examples of User & Session filters.

Location & Gear filtering

A lot of visitors from overseas, but not as many customers? Want to check out mobile users specifically? Filter visitors by country and type of device. These are just examples of Location & Gear filters.

Pageview & Event filtering

When looking for issues related to the shopping cart, filter for sessions by the shopping cart’s URL, or by the CSS selector of the shopping cart button. These are just examples of Pageview & Event filters.

Expressive context-sensitive filters

All of the above types of filters can be mixed together, linked logically and they can even enhance each other via context (e.g., users who clicked the ‘Add to cart’ button on the page of a specific product).

Heatmaps

Heatmaps are visual representations of activity - like mouse movements, click or taps - on your pages. Warmer color, like red and orange mean that users were very active in that part of the screen.

Scrollmaps

Scrollmaps are a variant of the heatmap that portray how far down have visitors scrolled down the page. The top of the page is hot red, which gradually goes through the whole rainbow as more and more visitors drop off.

Heatmaps on-demand

You don't need to wait for heatmap data to collect after you create a heatmap. Render heatmap from any pages that you have recorded, whenever you need it.

Download your heatmaps

Heatmaps are a great supportive material for UX reports and presentations because they're quite easy to understand. Download them and share them to your team and stakehodlders.

Segmented by device

People on desktop, tablet and smartphone devices see a different version of the web and also behave differently. To accomodate that, UXtweak segments heatmaps by device and you can also delve deeper by selecting a specific viewport size.

Activity tracking

Event statistics & breakdown

Interested in how many visitors did a specific thing, like viewed the page of a new campaign, used the search or clicked the newsletter signup button? You can set up trackers for these activities and observe their development over time.

Data analytics

Monitor the number and health of sessions

Using handy diagrams, you can keep tabs on the number of sessions that has been recorded, as well as the health of recorded sessions - their length, number of events and user’s active time.

Focus on top visitors

In the overview, you will find your top visitors, so you can replay what the most active people on your website were spending their time doing. Top visitors are calculated based on their number of events and pageviews.

Find slowest pages

Annoyingly slow pages can have tremendously negative impact on the overall user experience. In Slowest Pages, you can see immediately if there are any such pages on your website.

Breakdowns by location, browser, device, etc.

You will find all the general breakdowns - which countries your visitors came from, what sort of device, OS and browser they were using, or what were the most common screen resolutions.

Top referrers

Top referrers contain the hostnames of websites that were the top sources of traffic in your recorded sessions.

Detailed user card

Know your visitor

For each visitor, you get a detailed history of sessions, so you can see what they were doing on the site previously. Sessions come with data like time, duration, geographic location, gear, referrer and more.

Visitor statistics

Aside from session data, you will also find the visitor’s statistics and data aggregations - things like number of sessions, pageviews and events, average time on site, most visited and active pages and more.

Page speed metrics

Performance matters

Site peformance is one of the base aspect that underlie a positive user experience. Recordings contain the information on your web’s loading times, from First Contentful Paint to Page Load.

10 min installation

JavaScript snippet

All you need to do to install Session Recording on your website or in a web-based prototype is to add a JavaScript snippet into the header of all pages you wish to record.

Google Tag Manager (GTM)

UXtweak provides GTM integration for easily publishing the recording snippet into your GTM container.

Sharing study results & recordings

Share study results

Need to present the results of your study to stakeholders? You can share a public link to people outside of your team. Set up privileges to what the linked viewers can see. Protect the link to results with a private password.

Share session recordings

Recordings of end users have wonderful persuasive power that can highlight usability problems like no dry report can. Share direct links to specific session recordings to other members of your team and other stakeholders.

Technical targeting

Target visitors automatically

Session Recording detects the user’s IP, location and their browser. With automatic targeting you can restrict the recorded visitors by where they come from and what sort of device they’re using.

Automatic bot detection

Unless you specify otherwise, Session Recording detects bot sessions, therefore making sure that only sessions from actual human users are recorded.

Limit how many sessions to record

On a website with a high daily turnover of visitors, you may quickly use up your session recording quota. UXtweak offers mechanisms to limit the rate at which sessions are recorded.

Broad browser and devices support

Record on any device

Recording works on desktops, smartphones and tablets and supports all modern browsers. It just needs JavaScript to be enabled.

Privacy by design

Exclude pages or elements

You have full control over user privacy and protection of sensitive information. Determine which parts of your website get recorded. You can hide specific pages or even elements, through study settings or API.

GDPR compliance tools

UXtweak contains privacy tools that allow you to keep a separate privacy policy between non-EU and EU countries. You can disable the recording of data that is inserted within inputs, hide email addresses and numbers in text and disable storage of IP adresses.

Great documentation

Everything’s documented

To help you use our tools to the absolute maximum, every feature is thoroughly documented. You’ll find a lot of tips on how to use this tool in the guide.