How it works

1 Set up your test

Create a new Website Testing study with tasks that reflect common user activities on your site. Discover your user’s needs and opinions with follow-up surveys.

2 Pick your target users

Share the study link to your audience, use your own visitors with our Recruiting Widget or order respondents directly from the study setup with our User Panel.

3 Conduct the study

Find out how users use the website of your choosing in real-life scenarios - capture audio and video to see your site exactly as your users do.

4 Analyze the results

Watch the screen and voice recordings of how users interact with your website to see what difficulties they might have. Look over the testing results and respondents’ answers.

Why choose Website Usability Testing from UXtweak?

Understand your users

See how people use your site. Give them tasks, which reflect common user activities on your site. Watch and listen to user actions and reveal the weaknesses in your design.

Make testing easy

Don’t bother your technical team with extra development. Test the usability of your site with real users immediately with no need for editing site’s source code.

Get insights in a moment

Get insights from the recordings, audio, questionnaires and comprehensive UX metrics. Analyze user feedback and improve your user experience.

Full feature list

Session
replay

• Capture everything your respondents are seeing and doing
• Support for Single Page Apps
• Video player-like playback controls

Live
testing

• Validate usability of your website or even publicly hosted prototypes
• Think-aloud protocol - support for user’s voice recordings

Enterprise features

• UX expert support
• Assessments (legal, security)
• SSO (Single sign-on)
• And more ways to enhance your plan...

Broad data exports

• Available CSV exports for further data analysis
• Handy and presentable PDF reports and charts

Privacy
by design

• Exclude pages or elements from the recordings
• GDPR compliance - disable recording of inputs and storage of IP adresses

Quick yet deep analysis

• Keep track of your respondents’ task success/fail rate or lostness
• Analyze your site’s performance and detect your most common important pages

Task customization

• Rich text editor complete with images
• Serving tasks in random or determined order
• Choose how many tasks respondent sees

Sharing study results

• Share results of your study with stakeholders without a problem
• Choose what the viewers will see
• Protect your results with a password

10 min installation

• Add JavaScript snippet onto your website or use Google Tag Manager
• Alternatively, you can prompt users to install our Chrome Extension

Follow-up questions
with skip logic

• Gather additional information
• Guide the participant to relevant questions based on their answers
• All Survey question types available

Screening of respondents

• Use a screening question to prevent respondents outside your target audience from participating
• As many reject options as you want

Study design customization

• Fully customizable Welcome, Instructions and Closing messages
• Change the logo and colors to fit your company branding

Device support

• Recordings work on all devices-desktops, smartphones or tablets
• All modern browsers with JavaScript enabled are supported

Information about respondents

• Complete respondent list
• Every detail about your respondents (geographic, technical etc.)
• Customizable filtering

Great documentation

• Every tool in UXtweak has a detailed documentation
• If you are in doubt you can dive into our Step-By-Step Guide

Which languages are available?

Website Usability Testing is currently available in 14 languages:

Can’t see your language? Contact us and let us know.

How it looks inside UXtweak