The Media Package enhances your Live Interviews experience by offering powerful tools to showcase and analyze your findings. When you purchase Live Interviews, you’ll receive a one-time Media Package trial, which includes:
- 15 Highlights
- 3 Reels
- 10 Transcripts
Once these trial resources are used, they won’t be replenished. To unlock the full capabilities of the Media Package, you can purchase the full version, which provides monthly:
- 100 Highlights
- 10 Reels
- Unlimited Transcripts (1 per participant)
This upgrade ensures you have everything needed to create impactful insights and present them effectively.
Highlights 
Highlights are specific segments of your recording, marked with a start and end time, that capture key moments of your session with participants. You can personalize each highlight by adding custom notes, tags, and even mentioning team members for collaboration.
For detailed guidance on Highlights, check the Highlights section in “How do I interpret the results of a Freeform interview?” for Freeform Interviews and the Highlights section in “How do I interpret the results of a Study interview?” for Study Interviews.
Reels
Reels allow you to group multiple highlights into a single, cohesive mashup video. You can customize your reels in several ways, including:
- Adding an intro and outro
- Creating individual lead-ins for each highlight
- Applying custom branding and more
For step-by-step instructions on working with Reels, check the Reels section in “How do I interpret the results of a Freeform interview?” for Freeform Interviews and the Reels section in “How do I interpret the results of a Study interview?” for Study Interviews.
Transcripts
Your video is automatically transcribed, making it easier to review and analyze your sessions. Transcripts can be:
- Manually edited to ensure accuracy
- Searched for specific terms or phrases
- Included in your exported videos
Transcripts are accessible directly in the recording player. For detailed guidance on using transcripts, check the Transcripts section in the Recording Player documentation.
