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How do I use the Recording player in Freeform Interview results?

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Table of contents

The main step in analyzing an interview is actually rewatching it. This section covers how to:

  • Navigate through the recording
  • Add notes and highlights
  • Review Participant info
  • Go through AI-generated recording outline
  • Edit and manage recording transcripts
  • Set thumbnail
  • Export the recording

Play back the interview recording. Use the timeline to jump to a specific section. Jump ahead or back in 10s skips. You can also adjust the playback speed of the recording.

Adjusting the playback speed

Adjusting the playback speed

Choose the speed suitable for your analysis. Adjust from 0,5x to 2x.

Add notes and highlights Copy link

A key step in every analysis is writing good notes and creating representative highlights. The notes seen in the recording player are the same as the notes created by Moderators and Note-takers throughout the call. You can edit them, remove them, and add new notes as well.

Key features of the notes are the hashtags and tags. Use hashtags to denote specific key moments in the interview. Tag your team members in any of the notes.

To create a highlight, simply convert a note to a highlight using the “Make highlight” button. Set the starting time stamp and the ending time stamp. You can use the same hashtags and tags as with notes. Highlights can be watched directly in the results of your study, or you can export them in a mp4 format.

Notes and Highlights overview

Notes and Highlights overview

Scroll through all the created notes and highlights. Add new, edit, or remove the existing.

Creating a highlight

Creating a highlight

Use the Make highlight toggle to turn a note into a highlight. Set the starting and ending times and add a description.

Review Participant info Copy link

Access the participant details at any time. The details include:

  • Their name
  • Whether they are included in the favorites
  • Their rating
  • The recording of their interview
  • Their email
  • Details about their time slot
  • Source from where they were recruited
  • Any of your colleagues who were present as Moderators, Note-takers, or Observers
  • A brief summary of the interview
  • Length of the interview
  • Number of notes
  • The device details of a participant

You can also edit the summary of the participant’s interview.

AI-generated summaries Copy link

You can use AI to automatically suggest a summary of the participant’s interview.
Click Suggest summary to generate it. Once the AI summary is available, you can:

  • Copy the suggested summary to your clipboard.
  • Regenerate it if you’d like the AI to create a new version.
  • Delete the suggestion if it’s not relevant.
  • Accept the AI summary to save it as the participant’s summary.

You can edit, rewrite, or fix the summary manually at any time – even after accepting an AI-generated one.

Overview tab

Overview tab

The general information about the participants and their time slot. Suggest, edit, and review your summary here as well.

Manage your summary suggestion

Manage your summary suggestion

You can copy, regenerate, delete, or accept the AI-suggested summary.

Recording outline Copy link

The recording outline is automatically generated after the transcript is finished.
It provides a quick overview of the recording — highlighting its main topics and moments.

If you make changes to the transcript, you can choose to regenerate the outline to reflect the updates, or keep the existing one if you prefer not to overwrite it.

Recording outline

Recording outline

Read through your recording outline anytime.

Edit transcript Copy link

The Transcript tab provides powerful tools for editing and managing captions to ensure an accurate and clear representation of the recorded interview. This feature allows for seamless editing, addition, and deletion of captions to better match the video dialogue.

Key features of the Transcript tab include:

  • Edit Captions – easily edit existing captions by hovering over them in the editor and clicking the edit icon.
  • Add New Captions – simply hover between any two captions and click the plus button. Enter the desired text, adjust the timing, and select a speaker tag.
  • Delete Captions – remove any unnecessary or incorrect captions by hovering over them and clicking the trash icon.
  • Preview Captions – to preview a caption in the video, simply click on it, and the player will jump to the corresponding time.
  • Real-Time Highlighting – while the video is playing, the currently displayed caption is automatically highlighted in the editor when toggled.
Transcript editor

Transcript editor

You can open the editor by clicking on the Transcript tab in the top part.

Adding a new transcript

Adding a new transcript

You can add a new transcript by hovering and clicking between the captions or between different speakers.

Caption options

Caption options

By hovering on the specific caption, you can reveal multiple options. You can edit the caption, create a note from it, copy it to the clipboard, or delete it.

Modifying the caption

Modifying the caption

When you add or edit the caption, the caption editor is open, where you can edit the speaker, start and end time, and caption text.

Set thumbnail Copy link

Skip to any moment in the recording and set it as a thumbnail to better navigate between participants.

Set thumbnail

Set thumbnail

Choosing a representative thumbnail can significantly ease the orientation in recordings.

Export the recording Copy link

All recordings can be exported in mp4 format. Simply click the export button below the player.

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