How do I use the Export tab in Website Testing results?

Here, you can generate PDF reports for presenting the results of your study, or CSV exports for external data analysis. Some larger export may take longer to generate. You will receive a notification once an export has finished generating. You can re-download a previously generated export by clicking the export list on the page's top bar. Generated exports expire after two days.

In this help, we'll explain how to use the Export tab to:

  • Generate PDF reports from your study
  • Generate CSV reports from your study
  • Export the recordings of your study
  • Use export options to create custom reports

Generate PDF reports from your study 

After you pick PDF exports, you can pick which sections of your study's results you wish to generate a PDF export from. Each section is the equivalent of a section of results as seen in the web application. Available result sections include:

  • Overview
  • Respondents
    • Details
    • Questionnaire
    • Task results
    • Crowd feedback
    • Comments
  • Analysis
    • Questionnaire
    • Task statistics
    • Lostness metric
    • Crowd feedback

The selection of sections to export is only available if there's at least one respondent to export.

Generate CSV reports from your study 

After you pick CSV exports, you can pick from the following types of exports:

  • Respondents
  • Questionnaire

The Respondents export contains a list of respondents with the following information:

  • Order
  • Identifier
  • Started
  • IP
  • Device
  • Operating system
  • Browser
  • Location
  • Time taken
  • Answered questions (percentage)
  • Tasks completed (percentage)
  • Tasks skipped (percentage)
  • Task closed (percentage)
  • Tasks successful (percentage)

The Questionnaire export contains the respondent's answers to questions in the questionnaire, including a justification on the answer, if any was given. In the case of full-text questions, the answers include the original and the grouped answer (in the case that answers were grouped by similarity). For convenience, the answers from all types of included questionnaires (screening question, pre-study questionnaire, post-study questionnaire, after-task questionnaires) are split into separate CSV files.

The selection of sections to export is only available if there's at least one respondent to export.

Export the recordings of your study 

Download the screen, face and voice recordings from your study for further use.

  • Screen recording and face recording are exported in two separate .mp4 files
  • Voice recording is automaticallyincluded in both files.
  • Choose if you want to export screen recording, face recording or both.

Use export options to create custom reports 

In export options, you can determine which users and settings are used when generating a report.

  • Everyone included in analysis - The default option. All respondents that are included in analysis are included in the report. The respondents used to calculate what you seen in analysis in the web application, will be used to calculate the report.
  • Apply current filters and presets - Toggled by default. This option allows you to use the same filters (e.g. respondent filter in the Respondents tab) and options (e.g. grouping similarity in Questionnaire analysis) so that what you see in the web application will appear in the report. If you toggle this option off, the report will use default filters and options.
  • Everyone who completed (all complete results) - Calculate the report from all respondents who completed the study, a.k.a. all respondents who are included in analysis by default.