How do I use the Overview tab in Session Recording results?

In this help, we'll explain the information found in the Overview tab.

Sessions per Period 

  • This diagram displays the development of the number of session over a chosen period of time
  • In the dropdown list above the diagram, select the time period - daily, weekly or monthly
  • Click a point in the diagram to see the number of sessions and the time it represents
  • In the dropdown list above the diagram, select Compare to prior period to also show the development of the number sessions over the previous day/week/month

Top Visitors 

  • The top five users who showed the most activity on your website
  • The score to determine the top users is calculated as the (number of sessions) x (the number of events + 1). The +1 assures that users are ordered by their number of sessions if their number of events equals zero.

Sessions Health 

  • The Sessions Health diagram gives you a visual representation of three different metrics of the quality of sessions over the previous 81 days
  • Click the dropdown above the diagram to select between Events per session, Session duration and Active time
  • Events per session is the rate of the number of events (clicks, form changes) to the number of sessions
  • Session duration is the average length of a session (session automatically terminates after 30 minutes of inactivity)
  • Active time is the average time spent on interacting with the website / web app (non-idle time)

Slowest Pages 

  • The top five pages on your website that were the slowest to load
  • The metric used to measure the speed of loading is First Contentful Paint - the time until the browser renders the first piece of content (e.g. text or an image)

Top Referrers 

  • The top three websites that linked (referred) visitors to your website / web app

Top Locations 

  • The top three countries that your visitors accessed your website / web app from
  • Location is determined based on the respondent's IP address and as such can be inaccurate (such as when the respondent is using and out-of-country VPN or other means to obfuscate their presence online)

Device Breakdown 

  • The top three types of devices that your visitors accessed your website / web app from

OS Breakdown 

  • The top three operating systems that your visitors accessed your website / web app from

Browser Breakdown 

  • The top three browsers that your visitors accessed your website / web app from

Screen Resolution Breakdown 

  • The top three countries that your visitors viewed your website / web app in