Key moments in this video
- 00:35 Open-ended questions vs closed-ended questionsÂ
- 01:29 The timing mattersÂ
- 01:49 Filter out respondents with the screenerÂ
- 02:10 Find out more about your participants pre-testÂ
- 02:35 Get valuable data during the testingÂ
- 03:10 Get post-study impressions from your usersÂ
- 03:34 Tips for writing good questions for usability testing

Watch video (5:30 min.)