Key moments in this video
- 00:48 What is a service blueprint?
- 01:36 Why are service blueprints important?
- 02:22 A service blueprint example
Want to learn how to create a truly seamless service experience? Dive into this video guide to service blueprinting, where we go over the service blueprint definition, benefits on service blueprinting and how to do it. We demonstrate all the essential service blueprint components on a real-life example.