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Performance Metric

What is Performance Metric?

A performance metric is a measurement that evaluates users’ interactions with a specific product. Examples include task completion time, error frequency, and task success rate. Performance metrics are typically distinguished from self-reported metrics, as they provide objective assessments of user behavior and task outcomes.

Synonyms: User behavior measure

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Why is Performance Metric Important?

  • Objective Assessment: Performance metrics provide objective insights into user interactions and task outcomes, aiding in the evaluation of product usability and effectiveness.
  • Quantitative Analysis: By quantifying user behavior with metrics like task completion time and error frequency, researchers can conduct detailed comparisons and guide design improvements.
  • User-Centric Design: Performance metrics prioritize user needs by focusing on tangible aspects of user experience, informing data-driven design decisions aimed at enhancing usability and satisfaction.

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Key Performance Indicator (KPI)

Key Performance Indicator (KPI)

Key Performance Indicators (KPIs) refer to specific metrics or measurements used to assess the performance and effectiveness of a product or user experience. KPIs provide valuable insights into how well the UX design is meeting its intended goals and objectives.

User Testing vs. Usability Testing

User Testing vs. Usability Testing

In this part of the guide we are going to cover the difference between two types of testing: user testing vs. usability testing, their goals, methods, benefits and outcomes.

Creating a User Flow Map for Better UX

Creating a User Flow Map for Better UX

Learn all you need to know about the science behind user flow in UX; its fundamentals, types, how to create one with the right tools, user flow best practices and the role it plays in user experience.

Product Development Cycle