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Homepage / Videos by UXtweak / UX vs CX: What’s the difference?

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UX vs CX: What’s the difference?

Key moments in this video

00:54 What is UX?
01:34 What is CX?
02:19 UX vs CX
02:49 UX and CX in practice

Video summary

Explore the difference between UX and CX in this video. Discover what they entail, their key differences, and what they look like in practice for UX professionals versus CX specialists, including common activities. Watch to fully understand the nuances of CX vs. UX.

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