Types of Usability Testing

There are currently two most common types of usability testing: mobile testing and website testing.

Author: Daria Krasovskaya

Reviewed by:Marek Strba Marek Strba

Last update 14.06.2022

They both have their nuances and best practices to be aware of. The type of usability testing you need solely depends on the type of device you are going to test. Here are the 2 main types of usability testing:

Website usability testing

Website usability testing is a way of analyzing your website’s UX by having users perform particular tasks while you observe them. It can be either conducted remotely or in-person. It either requires the presence of a qualified moderator or the help of an online usability testing tool like UXtweak. 

The goal of website usability testing is to pinpoint UX problems by watching users interact with your website. When done with a good usability testing tool, it’s highly effective, easy to set up and rather quick.

types of usability testing

Learn more about this type of testing in our Website usability testing guide.

Mobile usability testing  

Mobile usability testing can use the same techniques as website testing, except it is conducted on a mobile device in order to test the UX of a mobile application. This type of test is a bit harder to set up, considering that unlike a website which only requires a web browser (something that’s omnipresent on most devices), the mobile app needs to be installed on the testing device. Despite this small complication however, this type of testing is just as insightful. 

Testing mobile applications is especially important in today’s digital age. According to statista, in 2021 more than 72% of all retail e-commerce is expected to be generated via mobile devices. Which means that your users expect their favorite digital products to be as user-friendly as it gets. 

Learn more about this type of testing in our Mobile usability testing guide.

Last update 4 . 4 . 2022